For Agents

Flexibility and convenience, for you and your customers

Your customers have enough responsibilities; finding cost-efficient insurance coverage for their vehicles shouldn’t be one of them. We’ll work closely with you to provide one-on-one support and expert advice to help you build the right insurance programs for your customers, such as:

  • Deliver end-to-end quoting through innovative technology that supports full policy issuance: quote, bind, issue, endorse
  • Increased eligibility – written through Pilgrim Insurance and Plymouth Rock Assurance
  • Underwriting for a wide variety of risks
  • Direct access to our underwriters
  • Limousine program designed for well-qualified livery risks
  • Comprehensive coverages
  • Physical damage coverages

Working with us is easy

We’re in a competitive business, too. We know there are plenty of carriers to choose from, which is why we strive, in everything we do, to make it easier for you to do business with us. In addition to personalized service we provide online tools to access account and relationship information that aids you in managing your overall portfolio of business with us.

When your customers need to file a claim, we’ll do everything we can to resolve it quickly and fairly. We were the first to introduce Crashbusters®, our mobile claim service that brings an appraiser directly to your customer’s door to assess damage and in many cases, issue a check on the spot. Customers can take their company car, van or truck to a repair shop of their choice, or use one of Plymouth Rock's referral shops.

The Plymouth Rock Repair Guarantee

Your Plymouth Rock Assurance customers can choose any registered repair shop to fix their insured vehicles. If they have repairs made at a Plymouth Rock referral shop, we’ll guarantee the quality and workmanship of repairs for as long as they own or lease the vehicle.

Wide Variety of Coverage

Help your clients to customize a program that’s right for them. We offer a wide variety of coverages, including:

  • Basic and Extended Liability Coverage
  • Physical Damage Coverage
  • Extended Coverage for Communications Equipment
  • Audio, Visual & Data Electronic Equipment Coverage
  • Personal Effect Coverage
  • Airbag Coverage
  • Hired Automobile Coverage
  • Non-Owned Automobile Coverage
  • Loan/Lease Gap Coverage

Discounts and Savings

  • Passive Restraint Discount for eligible vehicles
  • Anti-Theft Device Discount for eligible vehicles
  • Safe Driver Discount for eligible drivers
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Report an Auto Claim (24/7)

  • 888-324-1620

Customer Service

Available Mon-Fri 8am- 5pm

MA - 866-353-6292
CT - 866-591-5545

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