Check Claim Status

At Plymouth Rock Assurance, we make it easy for you to track your claim online following an auto accident.

Simply choose one of the following options:

  • Call your claim representative with any questions you may have - he or she will be there to help you through the process.
  • If you don't have your claim representative's number, Massachusetts and Connecticut customers can call our general number at 617-951-1000 and New Hampshire customers can call 800-932-6288, Monday-Friday from 8 a.m. to 5 p.m. ET and we will be happy to connect you to your claim representative.
  • Log in to your eServices account and select Claim Information to track your claim online and to see:
    • Details about your claim
    • Payments Plymouth Rock has made
    • The name of the adjuster assigned to your claim

Claims Information

If you have not signed up for eServices, you can do so in a few easy steps. It's easy to get started!

Login: to pay your bill, track a claim, and view/print your policy.
New to the site? Register >>
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Report an
Auto Claim (24/7)


Customer Service

Available Mon-Fri 8am- 5pm

MA - 866-353-6292
CT - 866-591-5545
NH - 800-979-6288

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New Jersey Contact Info >>



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