Check Claim Status
At Plymouth Rock Assurance, we make it easy for you to track your claim online following an auto accident.
Simply choose one of the following options:
- Call your claim representative with any questions you may have - he or she will be there to help you through the process.
- If you don't have your claim representative's number, Massachusetts and Connecticut customers can call our general number at 617-951-1000 and New Hampshire customers can call 800-932-6288, Monday-Friday from 8 a.m. to 5 p.m. ET and we will be happy to connect you to your claim representative.
- Log in to your eServices account and select Claim Information to track your claim online and to see:
- Details about your claim
- Payments Plymouth Rock has made
- The name of the adjuster assigned to your claim
If you have not signed up for eServices, you can do so in a few easy steps. It's easy to get started!