Claim Overview

Plymouth Rock Assurance is here when you need us! If you have an auto accident and need to report a claim, you can reach us anytime at 888-324-1620 for Massachusetts and Connecticut customers or 800-932-6288 for New Hampshire customers.

When an accident happens, simply let us know. We’ll process your claim and notify your Plymouth Rock agent right away. We’re here to help you throughout your claim, and want to get you back on the road as soon as possible.

Our innovative Crashbusters® adjusters will come to your home, office, or most anywhere in Massachusetts, Connecticut or New Hampshire to appraise the damage. Our adjusters can often issue you a check on the spot! Or, you may choose our Door to Door Valet Claim Service® and we’ll do the work for you. If you select a Plymouth Rock Door-to-Door® or referral repair shop, we’ll guarantee the repairs to your vehicle for as long as you own or lease your car, so you don’t have to worry.

You can also get up-to-date claim information at any time by accessing your account details online or by mobile phone. Best of all, these benefits and opportunities for additional savings are available to you on the very first day your policy takes effect as part of our Plymouth Rock Rewards program.

Have additional questions? Please contact your dedicated Plymouth Rock Assurance claim representative toll-free in MA and CT at 866-353-6292 and in NH at 800-932-6288 (8am-5pm ET, Monday-Friday).

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Report an
Auto Claim (24/7)


Customer Service

Available Mon-Fri 8am- 5pm

MA - 866-353-6292
CT - 866-591-5545
NH - 800-979-6288

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New Jersey Contact Info >>



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