Claim Overview

Plymouth Rock Assurance is here when you need us! If you have an auto accident and need to report a claim, you can reach us anytime at 888-324-1620.

When an accident happens, simply let us know. We’ll process your claim and notify your Plymouth Rock agent right away. We’re here to help you throughout your claim, and want to get you back on the road as soon as possible.

Our innovative Crashbusters^® adjusters will come to your home, office, or most anywhere in Massachusetts or Connecticut to appraise the damage. Our adjusters can often issue you a check on the spot! Or, you may choose our Door to Door Valet Claim Service^® and we’ll do the work for you. If you select a Plymouth Rock Door-to-Door^® or referral repair shop, we’ll guarantee the repairs to your vehicle for as long as you own or lease your car, so you don’t have to worry.

You can also get up-to-date claim information at any time, such as your vehicle's repair status, by accessing your account details online or by mobile phone. Best of all, these benefits and opportunities for additional savings are available to you on the very first day your policy takes effect as part of our Plymouth Rock Rewards program.

Have additional questions? Please contact your dedicated Plymouth Rock Assurance claim representative toll-free at 866-353-6292 (8am-5pm ET, Monday-Friday).