How to Report an Auto Insurance Claim

Following an auto accident, Massachusetts and Connecticut customers please call Plymouth Rock Assurance right away at 888-324-1620.

If you are a New Hampshire customer, please call Plymouth Rock Assurance at 800-932-6288


Representatives are available to take your call 24 hours a day, seven days a week.

In most cases, we'll set up an appointment during your call to assess the covered damage to your auto. With our Crashbusters® vans and Door-to-Door Valet Claim Service®, we'll be there when you need us.

Glass Claims Only - MA and CT customers

Plymouth Rock Assurance is a proud supporter of JN Phillips GreenShieldSM Windshield recycling program under which JN Phillips has committed to recycling 100% of the glass windshields it replaces. To schedule a GreenShield glass repair or replacement click here or call 877-AUTOGLASS.

GreenShield Logo

As a Plymouth Rock customer you are under no obligation to use JN Phillips Auto Glass. If you have already selected an installer to repair or replace your damaged windshield, please call us at 888-324-1620.

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Report an
Auto Claim (24/7)


Customer Service

Available Mon-Fri 8am- 5pm

MA - 866-353-6292
CT - 866-591-5545
NH - 800-979-6288

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New Jersey Contact Info >>



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