What to Do After an Accident?
Make sure you know what to do after an accident. Please print this checklist and store it in the glove compartment of your car.
If you have an iPhone, please visit the iPhone App Store and download our new application, which has all the forms you need in the event of an accident.
Accident checklist:
1. Make sure everyone is safe.
2. Call 911 if anyone is injured or emergency medical, fire, or police services are needed.
3. Capture the following information:
- Location, date and time of accident
- Names, addresses and phone numbers of all drivers and passengers
- License information of all involved drivers
- License plate numbers and vehicle descriptions
- Injuries to you and others
- Names and telephone numbers of witnesses
- Photos via your cell phone or camera
4. Call Plymouth Rock Assurance at 888-324-1620.
You can reach us 24 hours a day, seven days a week to report your claim.
5. File a police report (if necessary).
If your accident occurred in Massachusetts, you should file an accident report within five days if damages exceed $1,000 and/or there was an injury.
- Download a motor vehicle crash operator report.
6. Other Helpful Suggestions Include
- Always keep your Plymouth Rock Claims Card in your wallet. If you can't find one - download one here.

- Download a Massachusetts Request for Copy of Crash Report Form.
- Download a Connecticut Request for Copy of Crash Report.
