Since our founding in 1982, Plymouth Rock insurance customer services have set the industry standard for excellence in customer service.
To us, customer service begins with personal attention, which means:
- Our independent agents can provide thoughtful advice on your auto or home insurance needs
- Friendly Customer Service Representatives are available 8:00am to 5:00pm Mon. - Fri.
- We even give you the business contact information of Plymouth Rock's president Chris Olie because he wants to know if you're a satisfied customer
Exceptional customer service also means a commitment to innovation.
We were the first auto insurer to offer:
- Mobile claims processing
- Crashbusters® vans can issue claims checks on the spot.
- Door to Door Valet Claim Service® does all the work for you.
- A variety of eServices that make your life a little easier.
Personal Attention, Convenience and Value!
Three more examples of how we deliver more than just insurance — we deliver Plymouth Rock Assurance.