Customer Services
Since our founding in 1982, Plymouth Rock insurance customer services have set the industry standard for excellence in customer service.
To us, customer service begins with personal attention, which means:
- Our independent agents can provide thoughtful advice on your auto or home insurance needs
- Friendly Customer Service Representatives are available 8:00am to 5:00pm Mon. - Fri.
- We even give you the business contact information of Plymouth Rock's president Chris Olie because he wants to know if you're a satisfied customer
Exceptional customer service also means a commitment to innovation.
We were the first auto insurer to offer:
- Mobile claims processing
- Crashbusters® vans can issue claims checks on the spot.
- Door to Door Valet Claim Service® does all the work for you.
- A variety of eServices that make your life a little easier.
Personal Attention, Convenience and Value!
Three more examples of how we deliver more than just insurance — we deliver Plymouth Rock Assurance.

